Shipping Policy
At VENTURES STRATEGIC ENTERPRISES, we aim to provide fast and reliable shipping to all our customers. Please review our shipping options and policies below:
1. Processing Time
- Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Options and Delivery Times
- Standard Shipping: Delivery within 3-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the shipping method and delivery address. For orders over a specified amount, we may offer free standard shipping.
4. Tracking
- Once your order is shipped, a tracking number will be emailed to you. You can use this to track your package on our Order Tracking page.
Returns Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, our Returns Policy allows for easy returns and exchanges. Please see the details below:
1. Eligibility for Returns
- Returns are accepted within 30 days of delivery.
- Items must be in original condition, unused, and in the original packaging.
2. Non-Returnable Items
- Certain items, such as final sale or clearance items, may not be eligible for return. This will be indicated on the product page.
3. Return Process
- Initiate Return: Contact us at support@venturesstrategicenterprisesstore.com with your order number and reason for return.
- Return Authorization: Our team will provide a return authorization and instructions on how to ship the item back.
- Refunds: Once the returned item is received and inspected, we will process your refund to the original payment method within 5-7 business days.
4. Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).
5. Exchanges
- If you wish to exchange an item, please contact us to arrange a return and reorder the desired item.
Contact Us
For any questions or assistance with your shipping or return, feel free to reach out to us:
VENTURES STRATEGIC ENTERPRISES
1309 Coffeen Ave Ste 13216
Sheridan, WY 82801
Phone: 469-878-2510
Email: support@venturesstrategicenterprisesstore.com